Frequently asked Questions/Terms of Service
How do I contact Support?
Telegram : https://t.me/official_level_upp ( fast reply )
Whatsapp: Icon Bottom Left (on Website - ( fast reply )
Ticket: was closed due to spam messages!
Can you speed up or cancel the order?
No. All our Services are automaticly delivered, so we can not control the Speed, or Cancel any of them. (if something wasnt delivered the order automaticly gets cancelled and refunded to your Balance.)
Can I cancel an order after it has been placed, or change the Link?
Unfortunately not. Make sure to place the correct links, just in rare Cases there is a "Cancel" Button.
What is a Child Panel?
You now can "borrow" all our Services and sell them yourself on your own Domain (website).
You will get your own Website with all our Services, but your prices! You can double or triple the prices, its up to you!
You dont need to program anything! all you need is to buy a Domain(www."yourbrandsname".com)
and buy our "Child Panel" , in menu after login :Child Panel..! (25$ month).
For any other Questions contact us on telegram or Whatsapp we can help you build your own Website ^-^
How long does it take to complete an order?
Most orders are Near to INSTANT! some will start within 24 hours, from the moment they're placed, please only contact us if after 24h your order is not completed!
Some YouTube/Twitter & Spotify orders will take approximately 1-5 days to complete, they are not always as fast as Instagram Services!
Are your SMM services safe to purchase?
Ordering our SMM services is 100% safe and tested by us!
What are Drop Rates?
Drop Rates, are for example people that unfollow again after they followed you, or likes that are getting less after you received them.
This happens and is normal for Services in our "Supercheap - Categories" ,
We dont refund drops from our cheapest Categories.
So if you need Likes or Followers that dont drop, please order from our Premium Categories where you get highest Quality , and not from the supercheap Stuff.
Important Notice for Spotify Orders
Spotify Plays , Spotify Monthly Listeners and co. Services sometimes are not fully Delivered due to Spotify Updates/Bugs - because this Services arent as easy to deliver as on other social media platforms:
We do not Refill or Refund partial Delivered Spotify Orders! (only for Spotify)
What is a Partial Status?
Partial Status is when we partially refund the remainder of an order. Sometimes for particular reasons, we are unable to deliver a full order, so we refund you the remaining undelivered amount. For example, if you placed an order with the quantity being 10 000 and a charge of $10, and we only delivered 9 000, then we will "Partial" the order and refund you the remaining 1 000 ($1 in this case).
What does Drip-feed do?
The Drip-feed feature helps grow your account at the desired speed. For example, you can order 1000 likes and get 100 of them each day during 10 days instead of the entire quantity at once.
What SMM services does your panel provide?
On our panel we sell different types of SMM services, such as likes, followers, views and more. We offer Really everything!
3000+ Services for every Social Media Platform!
Refund Policy for Levelp
1. There are no refunds after a deposit was made. There is no way to reverse it.
2. You must use your balance to execute orders on Levelp.
3. You agree to the fact that once a payment is completed, you will not open dispute or a chargeback against Levelp.
4. If you file a dispute or chargeback, we reserve rights to cancel your all future orders, ban you from Levelup and remove all social media services delivered to you.
5. We will not allow fraudulent activity such as stolen credit cards, unauthorized activity on our website and such accounts will be suspended.
6. Levelp is designed for Social media resellers worldwide.
7. There are no refunds for completed orders.
Terms of Service
- By placing an order with our panel, you automatically accept all the below-listed terms of service weather you read them or not.
- We reserve the right to change these Terms of Service without notice. You are expected to read all terms of service before placing every order to ensure you are up to date with any changes or any future changes.
- You will only use the our website in a manner which follows all agreements made with all the social media websites on their individual Terms of Service page.
- Our rates are subject to change at any time without notice. The terms stay in effect in the case of rate changes.
- We do not guarantee a delivery time for any services. We offer our best estimation for when the order will be delivered. This is only an estimation and we will not refund orders that are processing if you feel they are taking too long.
- We are trying hard to deliver exactly what is expected from us by our re-sellers. In this case, we reserve the right to change a service type if we believe it necessary to complete an order.